Three steps to faster, coordinated response
A panic alert, incident report, or service request arrives in the dispatch queue with GPS location, priority level, and incident type — automatically.
The dispatcher sees available guards ranked by proximity on the live map. One click assigns the nearest qualified guard and pushes the ticket to their mobile app.
The guard receives the dispatch, updates their status as they move (en route → on scene), and closes the ticket with resolution notes. Full timeline preserved.
From incident detection to resolution — a complete command center for security operations.
See every active guard on a live map ranked by distance. Assign the nearest responder in one click.
Incidents auto-sort by severity. Critical alerts surface first so dispatchers never miss urgent responses.
Track every status change with timestamps. Full audit trail for compliance and reporting.
Set time-based triggers. Unacknowledged tickets auto-escalate to the next tier.
Measure response times, resolution rates, and dispatch volume. Identify bottlenecks and improve SLAs.
The dispatch queue shows every active ticket with priority, assigned guard, and live status — so dispatchers never lose track of what's happening across all sites.
See every available guard ranked by proximity. One click assigns them, updates their status, and pushes the ticket to their mobile app — no radio calls, no delays.
A real-time queue of every active ticket — prioritized, color-coded, and updated as guards move through the response cycle.
Average response time from alert to guard on scene with Attlock dispatch.
See every on-duty guard's status and proximity in real time.
Critical tickets surface first. Automatic priority escalation on age.
Dispatch → en route → on scene → resolved. Full timeline logged.
Shortest paths calculated automatically. Fuel and time savings built in.
The difference
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Operates the command center, creates and assigns dispatch tickets, monitors response timelines, and reviews resolution analytics.
Receives dispatch alerts, acknowledges tickets, coordinates multi-guard responses, and closes tickets once incidents are resolved.
Receives dispatch tickets on mobile, updates status (en route → on scene → completed), and submits resolution notes with photos.
Sees dispatch events linked to their site — response time, outcome, and resolution notes visible in the client portal.
Side-by-side: legacy dispatch vs. what's actually possible
Attlock plugs into your existing payroll, billing, communication, and identity stack — no rip-and-replace required.
View all integrationsEvery ticket, every guard, every site — visible on one screen. Dispatchers stop juggling radios, texts, and spreadsheets on day one.
One-click assignment and proximity ranking mean guards reach incidents faster. Average response drops below 3 minutes across all sites.
Escalation rules, communication logs, and response analytics are running across all sites. New dispatchers onboard in hours, not weeks.
Michael Torres
Operations Director, Elite Protection
Attlock has become our standard. It's not just software; it's the backbone of our operations. The way it enforces compliance with mandatory checklists has saved us from so many potential liability headaches.
Sarah Chen
Owner, TexGuard Patrol
We switched from our legacy provider because it was too slow. Attlock is instant. We used to drown in paperwork, but now generating payroll exports takes minutes.
David Kim
Field Supervisor, Pacific Security
I love the clarity Attlock gives us. Seeing exactly when a guard arrives or misses a checkpoint in real-time means we can fix issues before the client even notices.
Jennifer Martinez
HR Manager, Metro Watch
Managing 300+ guards was a nightmare. Now, bulk scheduling takes minutes, not hours. It handles the chaos of open shifts beautifully.
Robert Johnson
CEO, Shield Security
Attlock's client portal is a breath of fresh air. The precision it brings to our digital reports has massively improved our client retention.
Lisa Anderson
Payroll Specialist, Guardian Force
I save so much time on billing reconciliation now. What used to take me two days is done in an hour with their automated reports.
Marcus Williams
General Manager, SecureWatch Inc.
My team loves it. Attlock is fast. I finally deleted our master 'Chaos Spreadsheet' and haven't looked back.
Amanda White
VP of Operations, Vigilant Security
Attlock gives me insights I never had before—like exactly which sites are hitting overtime limits. It's like having an extra operations manager.
