How Meridian Security Cut Costs by 40% with Attlock
Meridian Security was struggling with manual scheduling, missed patrol checkpoints, and client reporting that took hours each week. After switching to Attlock, they transformed their operations in under 30 days.
Key Results
The Challenge
Meridian Security managed over 120 guards across 18 corporate client sites in Toronto. Scheduling was done on spreadsheets, patrol logs were paper-based, and billing reports took the ops team an entire day to compile each month. Missed checkpoints were only discovered after client complaints, and guard turnover was high due to poor shift visibility.
The Solution
Attlock gave Meridian a single dashboard to manage all 18 sites. Smart scheduling automatically filled shifts based on guard availability and certifications. Live GPS tracking replaced paper patrol logs, and automated incident reports were shared with clients in real time. Payroll sync eliminated manual timesheet errors.
The Results
Within 60 days, Meridian reduced scheduling time by 80%, eliminated missed patrol checkpoints entirely, and cut monthly admin overhead by 40%. Client satisfaction scores improved, and they won two new contracts on the strength of Attlocks real-time reporting — a feature their competitors could not offer.
“Attlock changed how we run our entire operation. What used to take our team a full day now happens automatically. Our clients notice the difference.”
Daniel Reyes
Director of Operations, Meridian Security